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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kat Gold

Kat Gold

February 26, 2026

5  out of  5
rating by Kat Gold
"Besides the great price Lynette was great. Helpful explaining things that I didn’t understand. I can’t say enough of how happy I was to go with State Farm"
We responded:
"Thank you Kat. We are glad to assist you with your Personal Price Plan. "
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Suzi Shuga

February 6, 2026

5  out of  5
rating by Suzi Shuga
"I’ve been a State Farm customer for my entire life and I come from my family who have been State Farm customers for generations. We were working through the Jane Beverly office in Tampa for over 30 years with no issues, until one day I was treated very rudely by one of their customer service reps over the phone, she couldn’t answer my question in a way I could understand and refused to let me speak to another representative, and then actually hung up on me! When I tried to call the office back, they would not answer the phone. I was calm and not aggressive in any way, so I couldn’t believe I was being treated this way. Definitely not as a long-term valued customer. To think that Jane Beverly had been making commissions from my family for all of those years and couldn’t bother to reach out to me in any way or form with an apology. So I moved my whole family from Jane Beverly to Ernest Walker State Farm. The team at Ernest Walker is very welcoming and accommodating. Lynette is wonderful and extremely helpful! Keep up the great work and friendly customer service!"
We responded:
"Thank you Suzi for your loyalty. Our entire team look forward to assisting your family for many more generations. "
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Derrick Deywayne

January 31, 2026

5  out of  5
rating by Derrick Deywayne
"This review has taken me almost 40 years to write because most things like insurance goes under appreciated so I wanted to take a moment to say thank you to the company that takes the stress of “just in case” out of my life. State Farm has been my insurer for over 37 years and one of the reasons is because of the personal attention my agents have given me. After my initial agent Manny Castro passed I was heart broken because he was a dear friend as well as a true professional. Moving forward I had a lot of questions for my new agent Ernest Walker, most of which I never asked because I really didn’t need to. He was proactive in reaching out to me to introduce himself and addressed all of my concerns. After our conversation I realized why I did not ask many questions. It was as though my old agent was still there because I was receiving the same 5 star service I have grown to expect from State Farm. So Ernest, this is a sincere thank you treating me like I am your only client. The Nails Family"
We responded:
"Thank you Derrick for this kind sentiment. We really appreciate your loyalty. "
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Dana Beal

January 30, 2026

5  out of  5
rating by Dana Beal
"Ernest Walker is the most professional and knowledgeable agent I have ever dealt with. He saved me over $2,400 a year on my homeowners policy and bundled it with auto at a great savings. I would highly recommend doing business with this professional."
We responded:
"Thank you Dana for choosing us to assist you with your personal price plan. Glad to help."
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Crystal Tipton

December 11, 2025

5  out of  5
rating by Crystal Tipton
"Really helpful in explaining all of the details involved with auto insurance for multiple vehicles and coverage amounts! I'm so thankful for their help!"
We responded:
"Thank you Crystal for trusting us. So,glad to help you with your Auto Insurance. "
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Nichole Danley

December 3, 2025

5  out of  5
rating by Nichole Danley
"Very professional and fast!"
We responded:
"Thank you Nichole for choosing us to assist with your Home and Auto Insurance needs and sending this note. :)"
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Doug Annis

October 10, 2025

5  out of  5
rating by Doug Annis
"I have been with Ernest for a few years now and he has been a wealth of knowledge and comfort. He and his staff have always been available, and have guided me through numerous questions or concerns that I might have with my auto and homeowners insurance. I have received amazing customer support from his office and would highly recommend his services."
We responded:
"Thank you Doug for trusting us and sending this note. Take care!"
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Rafael Rodriguez

October 2, 2025

5  out of  5
rating by Rafael Rodriguez
"Lynette garcia . She was very nice and she did a great job."
We responded:
"Thank you Rafael for sending in this review about your experience buying Auto Insurance with us. I will make sure to share with Lyneth and the entire team!"
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Nicholas Jahnke

October 1, 2025

5  out of  5
rating by Nicholas Jahnke
"I recently bought an auto policy from this State Farm agency. I was assisted by Ivy Albino from beginning to end. She did a great job walking through all the information required up front and providing a competitive quote. More importantly, she expedited the binder and policy information to the State of Florida with evidence of transmission. Ivy was both professional and courteous."
We responded:
"Thank you Nicolas! We welcome you to the agency. I am really glad Ivy was able to get your Auto Insurance taken care of and so quickly. I will be looking to see next time! "
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Charles CB Kallmeyer

October 1, 2025

5  out of  5
rating by Charles CB Kallmeyer
"Amazing Customer Service!! Ivy you are Remarkable!! In today's business world trying to get a live person in person is close to impossible. I was able to sit down with Ivy face to face within a few hours notice to get the best rates on insurance. I spoke with 3 competitors. The service and the rates State Farm offered blew everyone else away. I wish all businesses operated this way. Once again I was very impressed with Ivy and Ernest on the way they conduct business. Thank you very much for all your help. - Charles"
We responded:
"Hi Charles. I am glad to have met you in our agency and thrilled you decided to move your Auto and soon your Home insurance. We really are your good neighbor. See you soon! "
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Maximilian Klein

October 1, 2025

5  out of  5
rating by Maximilian Klein
"I would give them 10 stars if I could. Especially Lyneth was very patient and guided us through the process. And on top we ended up with a unbeatable quote"
We responded:
"Thank you Maximilian you really make use smile! I will be sure to share your thoughts with Lyneth and the entire team. "
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Beth Trapp

September 26, 2025

5  out of  5
rating by Beth Trapp
"I've been using this agency since 2021, as a newly divorced aging female navigating a health crisis. Over the years, I've had special attention from Mariah and she has helped me immensely since I had another health crisis in 2023 which affected my cognitive abilities and capacity to handle my own affairs. Mariah has always been patient and kind, and extended special needs services to me, assisting with online payments and monthly reminders to keep my bill paid. I'm very grateful for her special treatment during a very difficult time the past few years. I've never had a claim, but trust the service and coverage would be more than satisfactory if I needed it. I have great peace of mind with this agency taking care of my needs."
We responded:
"Beth we are so glad to assist you. I will share this with the entire team in regards to your Auto and Homeowners Insurance support. Thank you for taking the time to send this note. "
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Angela Nail

September 2, 2025

5  out of  5
rating by Angela Nail
"We have had nothing but the BEST service with this State Farm Insurance office they have always been very helpful and very knowledgeable with any questions we have had."
We responded:
"Thank you Angela for this note. We are so glad to assist you with your Home and Auto Insurance. I will share with the team! "
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Laurie Hartz

August 8, 2025

5  out of  5
rating by Laurie Hartz
"Ernest and his team were incredibly helpful in getting a new home owners policy, through Citizen’s, for my elderly aunt’s home. She had let it lapse and Ernest was amazing in gathering all the details necessary, the additional coverages that were needed and all in record time. You’ll be in great hands when working with him!"
We responded:
"Thank you Laurie for allowing us to solve the problem of Homeowners Insurance for your family. Glad to assist. "
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Sharon Mayhew

June 18, 2025

5  out of  5
rating by Sharon Mayhew
"Prompt response from Mr. Walker and his staff. Happy to explain anything I ask and follows on any requests"
We responded:
"Thank you Sharon for your allowing us to help with you Personal Umbrella and Flood Insurance policy. So glad to assist. "
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Terry Terril

March 21, 2025

4  out of  5
rating by Terry Terril
"I have been associated with Earnest Walkers State Farm Office for over 50 years. Known several agents and office personnel during those many years. Had several issues and have been able to resolve them all. Recently had a problem that was resolved by Lynette and Earnest. Two Gold Stars awarded and a big thank you."
We responded:
"So glad to assist you Terry with your Auto Insurance needs. Thank you"
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Jesse Jackson

March 17, 2025

5  out of  5
rating by Jesse Jackson
"Great experience! So happy to have Ernest as my home and auto insurance agent. Both he and his office staff are so professional and helpful. They go the extra mile in making sure you're taken care of and understand all the details of your policies. Highly recommend!"
We responded:
"Thank you Jesse for this note. Glad to assist!"
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barbara escobio

March 8, 2025

5  out of  5
rating by barbara escobio
"WE love State Farm for its outstanding plans, rates and prices. We especially love our agent, Mr. Ernest Walker and administrative assistant, Mariah Pena. Mr. Walker is a true professional always keeping us informed of new changes, updates, etc. and always makes customer feels like part of the State Farm family. He cares for his customers. Mariah is equally as wonderful. She helps and ensures customers understand all details of the various plans with utmost professionalism and courtesy. Thank you State Farm for the wonderful team of Ernest Walker and Mariah Pena. ."
We responded:
"Thank you, Barbara, for this note about your 401K and IRA accounts. I will definitely share this with the entire team. "
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Trish D

March 4, 2025

5  out of  5
rating by Trish D
"I've been insured with the Walker agency since 2020. They are knowledgeable, responsive, caring and really take the time to listen to my needs. They don't ever try to sell to me, just simply advice so I can make an informed decision. No pressure. Everyone I've spoken to is very kind and professional. They are quick to return calls too. The agency is well run."
We responded:
"Thank you Trish. We are so glad to help with your Home, Auto and Life insurance decisions."
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Brenda Alfonso

January 31, 2025

5  out of  5
rating by Brenda Alfonso
"Ernest is AMAZING! Definitely should be your GO TO for any kind of insurance! A delightful personality and communication is fabulous! Most importantly came in on pricing better than all the others!!! And the one who answers the phone is amazing too! Ernest give that girl a raise!!!"
We responded:
"Thank you for your note Brenda. Glad to help you with your Homeowners Insurance and welcome you to Tampa Bay. "
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John Gibson

January 24, 2025

5  out of  5
rating by John Gibson
"Ernest is a great guy and someone that really cares for people. He also likes to help people. I asked Ernest to help me with my home and auto insurance because both increased a LOT over the past 2 years. Wow, did Ernest deliver. He saved me about $700 per month on my auto insurance and another $696 off my annual premium for home insurance. I am blown away that he could save me so much money. Thank you Ernest!"
We responded:
"You are most welcome John. I am glad we were able to walk through your Personal Price Plan for your Home & Auto Insurance needs. Thank you for your note. "
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lincoln farrell

January 17, 2025

4  out of  5
rating by lincoln farrell
"I live in Tamarac, FL., but I have been with this Agency for many year . NEED I SAY MORE ABOUT SERVICE !!!!!!!!!!! GREAT"
We responded:
"Thank you, Lincoln, for your loyalty regarding your Auto and Home Insurance. Happy New Year and all the best this year of 2025. "
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Wendy Rice

November 19, 2024

5  out of  5
rating by Wendy Rice
"Ernest has been an auto insurance provider I can trust and depend on. I have been with this company for over 8 years and they have provided cost-effective service. thank you!"
We responded:
"Thank you so much for your continued confidence in us Wendy! We are glad to assist you with your Auto and Home Insurance needs. "
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Michele Frazier

August 30, 2024

5  out of  5
rating by Michele Frazier
"Ernest is always helpful in guiding me through the insurance requirements. He is very personable and we manage to have a few laughs during our conversations. I rely on him to help me make good insurance decisions."
We responded:
"Thank you Michele for these kind words. So glad to assist you through the Auto and Home Insurance maze. "
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livingwell psychotherapy

August 21, 2024

1  out of  5
rating by livingwell psychotherapy
"Earnest is a very nice person, very charismatic and engaging. However, this is the second claim I have tried to get my agent to help me with and can't reach him because I'm told he is out of the office. I had damage from storm Debbie, left messages most days, but my agent is busy. My fear is this lack of response will effect my homeowners claim. The girls in the office, told me they can't personally help me it needs to be Earnest. Hopefully, after leaving this review, Earnest will come to the home and help me file a claim. It's awful to trust your insurance agent and be repeatedly ignored."
We responded:
"Hi Jill I am sorry to know you and the claims department have not connected. I am told your voice mail has been full upon our calls to you to help resolve this matter. Please call me in the office and I will connect you directly. "